Welcome to masaresi.com
Make sure you have read and understood the following conditions as further navigation to the website of “masaresi “ e-shop requires you to expressly and irrevocably agree to these.
If you disagree with these conditions you should refrain from using this website.
Any reproduction, copying or publication of the content of masaresi.com is strictly forbidden without prior written consent of its owner.
All prices presented on our websites include VAT. These prices are for the products and quantities available in our warehouse, while masaresi.com reserves the right to readjust these prices.
How can I buy a product?
Select a category and browse through the collection of our products. You can use the filters to narrow your results according to your preferences. When you find a product you like, click on it to access the page with a detailed description. From there, click on “Add to Basket” and the item will be selected for purchase.
Do I need to create an account to make my order?
No, it is not necessary to create a personal account to order in masaresi.com. You can also shop without creating an account. However, by creating your personal account, you could store personal information and a shipping address, so you do not have to write them again in every order.
How do I use the “Shopping Cart”?
A Shopping Cart works the same way as you would use it in a physical store. It contains all the chosen products you have added to your “basket” and is the last step before your order. It allows you to monitor, add, and remove items as you would in a regular store.
How can I see the contents in my Cart / Basket?
To view the items in your shopping cart, click on “BASKET” on the top right of the page.
How do I add or remove items from my Cart / Basket?
To add an item to your cart, click on ‘Add to basket’, after you read the detailed description of the product of your choice.
To remove an item, click the icon “My Basket” on the top right of the page or “View My Basket” and then delete the item, or indicate how many items of the same product you would like to order. When your order is correct, then click on “Update basket” underneath.
How do I change the number of products I want to buy?
To change the number of items, go to the page “My Basket” and by clicking on the number under “Quantity” you can choose the number, or how many items of the same product, you want to order.
All online payments must be made by debit or credit card.
Note: If you want to order more than one “printed book” at once, please write us an email first, so we can let you know what the total shipping costs for your order will be. After that, you can us with a bank transfer. From the moment the payment is received, we will write you an email your order will be sent with postal mail.
Security of transactions
The cooperation with Mollie, a pioneer in the field of secure electronic transactions, guarantees the credibility and security of your purchases from our online shop.
The website on which you enter the particulars of your card is provided by Mollie.com. The particulars of your card are encrypted and sent to the issuing Bank for approval of the transaction. These particulars are not released to any third party whatsoever (not even to the provider of the product/service you are buying).
The time required for delivery is between 1 and 3 weeks from the date the order is received.
You are notified directly of delivery charges, for orders of “1 book”.
Any duties or taxes imposed by customs authorities in countries outside the European Union are payable by the addressee. Masaresi.com online shop is not always aware of the amount of such charges.
(Note: If you want to order more than one “printed book” at once, please write us an email first, so we can let you know what the shipping costs will be. You can then pay us with a bank transfer. From the moment the payment is received, your order will be sent with postal mail.)
For more information about the Shipping costs and procedures, please click her
Where can I see my orders?
If you are a registered customer, to view the status of your order, please visit ‘My account’, on the right top of the page. From your account dashboard you can view your recent orders, manage your shipping and billing addresses, and edit your password and account details.